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Submit a Warranty Claim

To guarantee that your issue is product related, please make sure that the product was installed to the installation specifications, that your product was registered, and that the issue is covered with our warranty.

Please fill out the Claim Submission Form attached below (pdf) and email to This email address is being protected from spambots. You need JavaScript enabled to view it., or mail to:

NuCedar Mills

1000 Sheridan St

Chicopee, MA 01022

Please include 3 or more pictures of your issue, and any other information that will be helpful. (ex. copy of original invoice, etc.)

Warranty Claim Submission Form